Refund Policy

Effective Date: [Insert Date]

At ProMark Innovate, we strive to deliver high-quality services to our clients. This Refund Policy outlines the terms and conditions for refunds and service continuation.

1. Refund Eligibility

• Before Service Commencement: Refunds are eligible if the service has not been initiated.

• After Service Commencement: No refunds will be issued once work on the service has started, regardless of its progress.

2. Payment Policy

• Full payment must be made within 3 days after the delivery of the service.

• If payment is not completed within this period, the service will be paused, and we reserve the right to stop or discontinue the service without notice.

3. Non-Refundable Items

Refunds are not applicable for:

• Services where work has already commenced.

• Customized or personalized services tailored to client requirements.

• Digital products once accessed or delivered.

4. Refund Request Process

If you believe you qualify for a refund (before the service starts), follow these steps:

1. Contact us at [Insert Email] with your order details and reason for requesting a refund.

2. Our team will review your request and respond within [X business days].

3. Approved refunds will be processed within [X days] to the original payment method.

5. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

1. Verify with your payment provider or bank for delays.

2. Contact us at [Insert Email].

6. Contact Us

For any refund-related inquiries, please reach out to:
Email: [Insert Email]
Phone: [Insert Phone Number]